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Give your teams and leadership complete visibility into all customer interactions, quality, and Voice of Customer. Know for sure what is actually coming out of your customer journey in real time.
"Testimonials"
1.59
Average Accuracy
Top two predictions are correct across all usecases and complexity.
161
Languages using Ascendo
10 Million
New Knowledge Created
10134
Products supported by Ascendo
Our Pricing
We believes that everyone deserves the best Support Experience plan that suits their unique needs and objectives. With our variety of plans, you can rest assured that you will find the perfect one for you. Let us help you achieve your goals and take your support experience to the next level.
Start proactive support with the most comprehensive customer signals for your product category, sub-categories, and predictive insights. Give a solid foundation to your knowledge and practices.
Starter
Supercharge your support with the most comprehensive customer signals for your product category, sub-categories, and predictive insights. Increase agent productivity and maximize self service.
Growth
Supercharge your pipeline with the most comprehensive buyer intent signals to your profile, your category, sub-categories, and competitive insights to increase market presence and maximize the volume of in-market buyers to engage.
Pay As You Go
Supercharge your support with the most comprehensive customer signals for your product category, sub-categories, and predictive insights. Increase agent productivity and maximize self service.
Enterprise
Trusted by
Technical Support and Field Service AI Agents
Your AI coworker to execute workflows in complex support and service
No Credit Card Required
SOC 2 Certified
5/5 Ratings
Problem Context
Escalation Risk
Issue Impact
Sentiment
User Intent
Churn Risk
Product Feedback
Sentiment Actions
Resolution Actions
User Sentiment
Events
Empower Yourself to become a Champion for Customer-Centric Initiatives
We bring short but impactful sessions that equips customer support professionals with the knowledge and tools to excel. Our events also are community oriented and modeled like a working session. This ensures attendees leave every event with actionable next steps, guidance, and a sense of community.
G2 Ratings and Reviews
We rely on the power of social data, and so can you.
"Easy interface that provides the best solution along with guidance on root cause and solution areas. We can also get the best technician to provide guidance on the fixReview collected by and hosted on G2.com."
Deovrat Vibhandik
Lead Engineer: Service Engineering
Enterprise
Transform Support Operations
Fully Integrated to your existing systems of record and your systems of engagement for data engineering, pipeline, context, expertise and relevance. All out of the box, so you can see value from Day 1.
Technology
