Why do we call ourselves a CRM Copilot?Understand the nuances between AI Assistants, Agents, and Copilots. Explore their focus, interaction levels, and real-world applications.
Chatbot vs Conversational AI Choosing the Right Solution for the Support Teams As businesses increasingly rely on automated tools to enhance customer service and...
Enhancing Support Efficiency with AI-Powered Correlation and Content Optimization In today's fast-paced digital landscape, efficient and effective support services are crucial for any organization. Leveraging the power...
The Future of Customer Service: Generative AI CRM Copilots Customer support is a battlefield. Between sky-high expectations, complex product ecosystems, and a constant influx of inquiries,...