244 items found for ""
- Customer Getting Self-Service | Ascendo AI
Customer Getting Self-Service
- AI Companion for ServiceNow | Ascendo AI
AI Companion for ServiceNow
- How to Use Ascendo AI in ServiceNow | Ascendo AI
How to Use Ascendo AI in ServiceNow
- Agent-Initiated Ticket Creation for Escalated Interactions | Ascendo AI
Agent-Initiated Ticket Creation for Escalated Interactions
- Setting Abstraction Levels of Ticket Categorization | Ascendo AI
Setting Abstraction Levels of Ticket Categorization
- Customer to Agent Handoff through AI Bot | Ascendo AI
Customer to Agent Handoff through AI Bot
- Expert Agents Using Ascendo to Aid Solution | Ascendo AI
Expert Agents Using Ascendo to Aid Solution
- Automation Dreamin' 2022 Knowledge Intelligence with Salesforce and Slack | Transcription
Automation Dreamin' 2022 Knowledge Intelligence with Salesforce and Slack | Transcription Previous Next 📢Our CEO Karpagam Narayanan is speaking at Automations Dreamin' - A two-day Virtual Conference focused on sharing knowledge of Automation. 🎯"Creating #Knowledge Magic with #Salesforce and #Slack" #slack is emerging as a key collaboration tool, internally and with customers. Learn how to use everyday #interactions, to automate creating knowledge, and spreading knowledge to help colleagues and serve customers efficiently. Utilize #knowledge objects in Salesforce to be able to bring value in Slack.
- AI Companion for Salesforce | Ascendo AI
AI Companion for Salesforce
- Ascendo AI Empowers Anjuna Security with Technical Support AI Coworkers
Download Ascendo AI Empowers Anjuna Security with Technical Support AI Coworkers Discover how Anjuna Security transformed their technical support and enhanced privacy offerings using Ascendo AI's knowledge-first coworkers, achieving faster resolution times and improved customer support KPIs in multi-cloud environments. Please enter your business email ID Please enter a valid name with alphanumeiric value Anjuna Security, a multi-cloud data security provider, struggled with scaling technical support for their complex hardware-assisted isolation platform. Their small team needed a solution to handle growing technical inquiries while efficiently managing product knowledge. Partnering with Ascendo AI, they implemented knowledge agents, Slack integration, and Cognitive Privacy agents. This transformed their support operations by enabling quick access to technical information, automating knowledge creation, and enhancing data protection during customer interactions. The partnership yielded impressive results, with Anjuna exceeding support KPIs in resolution times and first-touch resolutions. The collaboration continues to evolve with plans for enhanced privacy solutions and predictive support features, as validated by Anjuna's Director of Customer Success. To learn more about how Ascendo AI transformed Anjuna Security's technical support while strengthening their privacy offerings, read the complete case study Download now Ascendo AI Empowers Anjuna Security with Technical Support AI Coworkers Ready to learn more? Contact Us