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Countless organizations place their trust in us, knowing that we deliver exceptional results and unmatched reliability.

Ascendo Product Tour - Experience our innovative solutions

Revolutionize your customer service and support with our state-of-the-art AI-powered copilot. With over 1800 pre-built use cases, it delivers unparalleled support in managing and enhancing your customer interactions. Say goodbye to long wait times and hello to happy customers!

AI Teammates

Support Services AI Teammate

Data Integration

Cognitive Privacy Filter

ServiceNow

How to Use Ascendo AI in ServiceNow

Knowledge Intelligence

Knowledge Intelligence with Ascendo AI

AI Resolve

Junior Agent Troubleshooting a Problem to Resolution

AI Resolve

Agent Assist to Fully Automated Resolution

AI Resolve

Expert Agents Using Ascendo to Aid Solution

AI Bot

Customer Getting Self-Service

AI Bot

Customer to Agent Handoff through AI Bot

Zendesk

AI Companion for Zendesk

Voice of the Customer

Voice of the Customer Product Insights

Confluence

Magic of Ascendo with Confluence Spaces

Confluence

Constructing a bridge between Confluence and Ascendo

Slack

AI Agent Assist in Slack

Slack

Automatic Knowledge Creation in Slack

Slack

Using Slack as a Customer Support tool

AI Inbox

AI Omni Channel Inbox

AI Inbox

Agent Flow for Bots

AI Inbox

Filters in AI Box

AI Inbox

Automatic Agent Assignment

AI Inbox

Agent Swarming through Ascendo AI

AI Inbox

Agent-Initiated Ticket Creation for Escalated Interactions

Salesforce

AI Companion for Salesforce

Voice of the Customer

Auto Categorization of Issues

Voice of the Customer

Unveiling Ticket Intent

Voice of the Customer

Setting Abstraction Levels of Ticket Categorization

Voice of the Customer

Streamline Product Feedback

Voice of the Customer

Building Smarter Knowledge Bases

AI Field Service

Fully Autonomous Field Service Management

Cognitive AI for Tickets/Cases

Cognitive AI for Next-Gen Ticketing

Ticket Free Resolution for Issues

NO TICKETS Support

ServiceNow

Constructing a bridge between ServiceNow and Ascendo

Support Channels

Multiple AI Bots

ServiceNow

AI Companion for ServiceNow

AI Field Service

Ascendo Gen AI Agents for Field Service Management

Data Integration

PDF Parser

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Testimonials

Immerse yourself in the inspiring stories of our customers who have found immense joy in our product.

"Testimonials"

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